Privacy Policy

This Privacy Policy for The Friends of the Pflugerville Library (Friends) describes:

Information we collect and how we use it
Sharing of information
Protection measures
Communications

What We Collect

Contact Information – If you supply your contact information with us via website, signup form, or physical media, it is only used to communicate with you about Friends activities, meetings, events, or as part of any specified donation method you have provided. It can be used with third party software for the Friends contacting you. It is not used nor provided to third parties for marketing or outreach efforts that are not our own. We do not sell your data. Contact information includes your name, email address, phone number, and mailing address that you provided.
Your Donation History – We track our members’ donations and volunteer activity for internal purposes and tax/accounting reasons and to thank you for your contributions. Your information can be provided to industry compliant, third-party, payment processing services only to process the donation. We do not store credit card information physically or digitally.
Social Media Platforms – The Friends utilize social media for outreach and marketing efforts. The nature of social media can allow you to disclose information publicly about yourself; due to the public nature of these platforms, other online users could gain information you provide.

Additionally, we may collect technical information about your specific browsing software, such as the browser type (Chrome, Safari, Edge), the operating system used (Windows, OSX, Linux), along with the IP address used while accessing our sites. This could give information about your geographic location or service provider. This information is only used for troubleshooting aspects of the sites or for anonymized demographic information to improve our service.

We retain personal information and donation history until a request for removal is made.

Cookies and Similar Technologies Used on This Website

A “cookie” is a small piece of data that is sent to your browser from the Friend’s web server and is stored on your computer’s hard drive. Cookies are often used to collect non-identifying information about the user, such as web surfing behavior or user preferences for a specific website. Friends may use two distinct types of cookies — session-based and persistent cookies. Session-based cookies expire at the end of a browser session and terminate once you close your browser. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide website analytics. You can manually delete all cookies, including persistent ones, within your browser privacy settings menu.

What We Share

We do not disclose your personal information except as described in this Privacy Policy or as we disclose to you at the time the data is collected. Friends will share your personal information in certain situations:

Payment Processing. We use third parties to process credit cards for donations and purchases. If you choose to make a payment online, we will share your personal information with our processing service providers to the extent needed to process the payment. We authorize these service providers to use your personal information only as necessary to perform services on our behalf or to comply with legal requirements. We require these service providers by contract to safeguard the privacy and security of personal information they process on our behalf.
Donor List Sharing. We do not share our donor list with private or public organizations.
As required by law enforcement

Your Rights and Choices

You have rights regarding the personal information we maintain about you. We also offer you choices about what personal information we collect from you, how we use that information, and how we communicate with you.

You have the right to:

Limit the sharing of your information; We do not share your information except as described in this policy
Obtain confirmation that we hold your personal information
Update and correct inaccuracies in your personal information
Have the information blocked or deleted, as appropriate.

To exercise these rights, please contact us. You may withdraw any consent you previously provided to us. We will apply your choices going forward.

International Data Transfers

The Friends are a United States based organization in Texas. Our service providers and infrastructure are based solely in the United States and follow data protection laws of the United States. We will not transfer your information overseas, except as required if processing an internationally sourced donation.

Information Security

The Friends are committed to ensuring privacy of the information you provide and have established safeguards to protect such information. Passwords are used to access services containing your information and when possible, multi-factor authentication is used. All monetary processing is performed on secure servers with secure communication channels. The information is encrypted during submission and at rest.

Website Links

We use other services to perform our outreach efforts. The organizations we choose to interact with must be committed to strong privacy and security standards but may have their own privacy policies that may further strengthen how your data is protected. When you leave this website, we do not assert control over what information is collected about you.

Changes to Privacy Policy

This privacy policy will be updated as necessary and will show the date of the last update. It will be available publicly on our website.

How to Contact Us

To contact the Friends of the Pflugerville Library with questions or comments about this Privacy Policy, our privacy practices, or security procedures, please use the [email protected] address. Alternatively, our physical mailing address is below.

Friends of the Pflugerville Library
Attention: Privacy Policy
PO Box 671
Pflugerville, TX 78691-0671